All orders ship with a free two-day shipping within the continental United States, some states may require three business days for delivery. For all other destinations, you will have the option to select the shipping method and speed of your choice during checkout. 

How soon will I get my package?
Your order will ship from Los Angeles, CA with USPS or UPS for destinations within the United States. 
For overnight delivery, orders must be placed by 1pm PST. All other orders placed by 3pm PST Monday through Friday will ship out the same day. Orders placed after 3pm PST will ship the next business day.
UPS does not deliver on weekends or U.S. holidays. Orders to some regions in Alaska and Hawaii are unavailable for overnight delivery. Please refer to your shipping options during checkout. 

U.S. P.O. Boxes, territories and military bases (APO/DPO/FPO):
Orders placed to P.O. Box addresses, U.S. territories or military bases (APO/DPO/FPO) will ship with USPS. Shipping estimates vary based on location.

How do I track my order?
Once your order has been placed, you’ll receive an order confirmation email. A shipment notification email with tracking information will follow.
To check the delivery status of your order, click on “Track My Order” in your shipment notification email. You’ll be taken to the following page where your order will appear with the most up to date tracking informations.
You can also receive text notifications on the shipping status of your order by entering your mobile number.

Can I cancel my order?
Send us an email as soon as you can, if your package hasn't shipped yet, we will try our best to cancel the order before it ships.

Do you ship internationally? 
We do. Please make sure to select the shipping service during check out with your correct shipping address outside the US. Please remember that there might be additional taxes and duties applicable in your country of choice. 
The USB wall chargers are currently only available with the A|B plug.


STARQ is based out of Los Angeles, California. Therefore we have NEXUS in California and are required to impose sales tax at the defined state and city tax rate. 
Since we don't have a company presence in other territories, all other states can enjoy the order TAX FREE.